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How to Retain Customers After a Service Failure: Minted Mints a New Fan in Spite of Late Delivery

How to Retain Customers After a Service Failure: Minted Mints a New Fan in Spite of Late Delivery

How to Retain Customers After a Service Failure: Minted Mints a New Fan in Spite of Late Delivery

Minted mints a new fan by handling a service failure well. What can B2B tech businesses learn from it?

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